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Exchange and return policy

*Exchange and Return Policy for prstyle*


Welcome to prstyle! Our Exchange and Return Policy is designed to ensure your satisfaction with your purchases. Here's a detailed breakdown of our policy:


1. *360-Degree Unboxing Video:* To facilitate a smooth exchange process, we require customers to create a 360-degree unboxing video of the received product. This video should be shared within 2 days of the delivery. Please notify us of any issues within this time frame. This step helps us understand the condition of the product upon receipt.


2. *No Returns/Exchanges for Perfect Orders:* If the product you receive matches your order and is in perfect condition, we do not accept returns or exchanges. Our aim is to deliver products that meet your expectations from the start. We offer exchanges only; refunds are not available.


3. *Exchange for Defective or Size Issues:* We understand that occasional issues may arise. In the case of a defective product or size-related problem, we offer a one-time exchange. Please contact us within 7 days of receiving the product, and we will guide you through the exchange process.


4. *Product Return Condition:* If an exchange is approved, you are responsible for returning the product to our prstyle office. The returned product should be in the same condition as received, with all original tags and packaging intact.


5. *Contact Us for Further Details:* If you have any questions or require more information regarding our exchange and return policy, please do not hesitate to contact us. Our dedicated customer support team is here to assist you.


At prstyle, we value your satisfaction and strive to provide a seamless shopping experience. We believe our exchange and return policy reflects our commitment to delivering quality products and exceptional customer service.